Margot is a Consultant focusing on knowledge, research and direct customer experience.

Margot Silva has over 30 years of business management experience and has received recognition for significant achievements providing expertise in organizational structure and marketing strategies. Margot acted as business manager for the Business Innovation Center, of CSC Index.

Today, Margot leverages knowledge to ignite client learning and business opportunity. Through the development of action learning tools and techniques, she extends best practice research through learning systems. Margot takes best practice research on the road allowing client teams to experience first hand new domains of knowledge and insight in support of their business goals. Margot has developed best practice research in areas such as communication technologies, market sensing, customer intimacy, knowledge management, operational excellence, product leadership, leading innovation, managing and measuring innovation, work environments, communication and enrollment, and employee value proposition.

She is known as the “knowledge sorceress” and the one to go to for research, event and workshop design, logistics, or to tap her vast relationship network. Working on radar she often arms teams with knowledge resources or relationship networks before the need has arisen. Recent and ongoing accomplishments include working with BMW AG, Pfizer Pharmaceuticals, Sony Design, National Cooperative Bank, Times Mirror Magazines, BorgWarner and Eaton Corp.